Privacy Policy

Guest Ready (“we”, “our”, or “us”) operates a platform that connects short-term rental hosts with cleaning professionals.

1. Information We Collect

We may collect the following information when you use Guest Ready:

• Name, email address, and phone number
• Account role such as Host, Cleaner, or Admin
• Property, scheduling, and job-related information
• Messages exchanged within the platform
• Basic device and usage information

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Connect hosts and cleaners
• Facilitate messaging and job coordination
• Send transactional notifications, including SMS notifications
• Improve the functionality and reliability of the platform

3. SMS Communications

By providing your phone number, you consent to receive SMS messages related to your use of Guest Ready, including:

• Job offers and assignments
• Cleaning schedules and reminders
• Direct messages and activity alerts

Message frequency varies based on your activity. Message and data rates may apply. You may opt out at any time by replying STOP.

4. Data Sharing

We do not sell your personal information.

We may share information only as needed to operate the platform, including:

• Between hosts and cleaners to coordinate jobs
• With service providers such as hosting, database, and messaging providers
• When required by law or legal process

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system can guarantee absolute security.

6. Data Retention

We retain information for as long as needed to provide the platform, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Choices

You may:

• Update your account information
• Request account deletion
• Opt out of SMS by replying STOP

8. Contact

If you have questions about this Privacy Policy, contact us at rob.anteau@gmail.com.